Cisco Cisco PVC2300 Business Internet Video Camera - Audio PoE 信息指南
Customer Case Study
Dental Office Builds More Secure, Patient-Friendly Practice
All-in-one video surveillance solution helps Skye Dental improve office security and deliver superior
patient experience.
patient experience.
© 2009 Cisco Systems, Inc. All rights reserved. This document is Cisco Public Information.
Page 1 of 3
EXECUTIVE SUMMARY
SKYE COSMETIC DENTAL CENTER
● Industry: Healthcare
● Location: Milpitas, CA
● Number of Employees: 3
● Location: Milpitas, CA
● Number of Employees: 3
CHALLENGE
● Help dental practice to boost staff productivity
and streamline business operations, while
delivering superior patient care
delivering superior patient care
RESULTS
● Video surveillance and data storage solution
provides peace of mind, while improving
patient experience by streaming educational
and entertainment video programming
patient experience by streaming educational
and entertainment video programming
SOLUTION
● End-to-end solution supports all voice, video,
and data communications in single network
Challenge
Skye Cosmetic Dental Center is a family
healthcare practice, offering a full range of
services, from dental cleanings and exams to
teeth whitening, orthodontics, and veneers.
The practice focuses on creating a comfortable, relaxing environment,
while showcasing the best in modern dental care. Information
technology plays an important role at Skye Dental, enabling the
practice to save time on administrative tasks like managing patient
records and interacting with insurance companies. When Skye Dental
made plans to move into new offices, the practice needed an
advanced, yet affordable voice and data networking solution.
healthcare practice, offering a full range of
services, from dental cleanings and exams to
teeth whitening, orthodontics, and veneers.
The practice focuses on creating a comfortable, relaxing environment,
while showcasing the best in modern dental care. Information
technology plays an important role at Skye Dental, enabling the
practice to save time on administrative tasks like managing patient
records and interacting with insurance companies. When Skye Dental
made plans to move into new offices, the practice needed an
advanced, yet affordable voice and data networking solution.
“We built up the office from scratch, and we wanted to have a totally
high-tech, electronic setup,” says Fred Tan, owner of Skye Dental. “A
high-tech, electronic setup,” says Fred Tan, owner of Skye Dental. “A
traditional dental office might have lots of physical patient files, charts, and X-rays. We wanted to keep our operations
more efficient by setting up a paperless office with everything digital.”
more efficient by setting up a paperless office with everything digital.”
Tan realized that a well-planned network could not only streamline Skye Dental’s business operations, but could help
his small staff work more productively and accomplish more with limited resources.
his small staff work more productively and accomplish more with limited resources.
“Our staff is small, with just two or three employees working at a time, and sometimes they need to leave the front
lobby unattended,” says Tan. “We decided to add a surveillance system that would let us keep an eye on the office at
all times.”
lobby unattended,” says Tan. “We decided to add a surveillance system that would let us keep an eye on the office at
all times.”
Skye Dental wanted a networking solution that could support not only voice and data communication, but video
surveillance and rich media storage. The solution would have to be flexible to suit the specific needs of a healthcare
provider, yet easy for a small organization to use and manage.
surveillance and rich media storage. The solution would have to be flexible to suit the specific needs of a healthcare
provider, yet easy for a small organization to use and manage.
Results
Tan outfitted the new Skye Dental offices with a converged voice, data, and video network solution featuring Cisco
®
Small Business Video Surveillance Cameras. This centralized video surveillance system combines flexibility and
superb image quality, in a complete solution that is easy to set up and use.
superb image quality, in a complete solution that is easy to set up and use.
“One of the best things about the camera is its support for Power over Ethernet (PoE), which makes things very
simple,” says Tan. “If I had purchased a traditional surveillance camera, I would have had to install a power plug
nearby, which is not always easy to do. With the Cisco camera, we didn’t have to hire an electrician or other vendors
to install it. We just plug the camera in using a Cat 6 computer cable.”
simple,” says Tan. “If I had purchased a traditional surveillance camera, I would have had to install a power plug
nearby, which is not always easy to do. With the Cisco camera, we didn’t have to hire an electrician or other vendors
to install it. We just plug the camera in using a Cat 6 computer cable.”
Tan views and manages the office’s video footage using the Cisco SWVMS16 Video Monitoring System, which
provides real-time control and video playback for up to 16 cameras.
provides real-time control and video playback for up to 16 cameras.