Cisco Cisco Computer Telephony Integration OS 8.5 开发者指南

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页码 278
5-141
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5      Application Level Interfaces
Client Control Service
Priority
Set this field to TRUE if the call 
should receive priority handling.
BOOL
2
PostRoute
When TRUE, the ICM post-routing 
capabilities determine the new call 
destination.
BOOL
2
NumNamed 
Variables
The number of NamedVariable 
floating fields present in the floating 
part of the message.
USHORT
2
NumNamedArrays
The number of NamedArray 
floating fields present in the floating 
part of the message.
USHORT
2
Floating Part
Field Name
Value
Data Type
Max. 
Size
AgentInstrument 
The agent’s ACD instrument 
number
STRING
64
DialedNumber 
The number to be dialed to establish 
the new call.
STRING
40
UserToUserInfo 
(optional)
The ISDN user-to-user information. UNSPEC
131
CallVariable1 
(optional)
Call-related variable data. 
STRING
40
CallVariable10 
(optional)
Call-related variable data. 
STRING
40
CallWrapupData 
(optional)
Call-related wrapup data. 
STRING
40
NamedVariable 
(optional)
Call-related variable data that has a 
variable name defined in the ICM 
database. There may be an arbitrary 
number of Named Variable and 
NamedArray fields in the message, 
subject to a combined total limit of 
2000 bytes. See 
format of this field.
NAMED 
VAR
251
NamedArray 
(optional)
Call-related variable data that has an 
array variable name defined in the 
ICM database. There may be an 
arbitrary number of Named Variable 
and NamedArray fields in the 
message, subject to a combined total 
limit of 2000 bytes. See 
 
for the format of this field.
NAMED 
ARRAY
252
Table 5-108
MAKE_CALL_REQ Message Format (continued)