Cisco Cisco Computer Telephony Integration OS 8.5 开发者指南
5-141
CTI Server Message Reference Guide (Protocol Version 9) Release 7.0(0)
Chapter 5 Application Level Interfaces
Client Control Service
Priority
Set this field to TRUE if the call
should receive priority handling.
should receive priority handling.
BOOL
2
PostRoute
When TRUE, the ICM post-routing
capabilities determine the new call
destination.
capabilities determine the new call
destination.
BOOL
2
NumNamed
Variables
Variables
The number of NamedVariable
floating fields present in the floating
part of the message.
floating fields present in the floating
part of the message.
USHORT
2
NumNamedArrays
The number of NamedArray
floating fields present in the floating
part of the message.
floating fields present in the floating
part of the message.
USHORT
2
Floating Part
Field Name
Value
Data Type
Max.
Size
Size
AgentInstrument
The agent’s ACD instrument
number
number
STRING
64
DialedNumber
The number to be dialed to establish
the new call.
the new call.
STRING
40
UserToUserInfo
(optional)
(optional)
The ISDN user-to-user information. UNSPEC
131
CallVariable1
(optional)
(optional)
Call-related variable data.
STRING
40
…
…
…
…
CallVariable10
(optional)
(optional)
Call-related variable data.
STRING
40
CallWrapupData
(optional)
(optional)
Call-related wrapup data.
STRING
40
NamedVariable
(optional)
(optional)
Call-related variable data that has a
variable name defined in the ICM
database. There may be an arbitrary
number of Named Variable and
NamedArray fields in the message,
subject to a combined total limit of
2000 bytes. See
variable name defined in the ICM
database. There may be an arbitrary
number of Named Variable and
NamedArray fields in the message,
subject to a combined total limit of
2000 bytes. See
format of this field.
NAMED
VAR
VAR
251
NamedArray
(optional)
(optional)
Call-related variable data that has an
array variable name defined in the
ICM database. There may be an
arbitrary number of Named Variable
and NamedArray fields in the
message, subject to a combined total
limit of 2000 bytes. See
array variable name defined in the
ICM database. There may be an
arbitrary number of Named Variable
and NamedArray fields in the
message, subject to a combined total
limit of 2000 bytes. See
for the format of this field.
NAMED
ARRAY
ARRAY
252
Table 5-108
MAKE_CALL_REQ Message Format (continued)