Cisco Cisco IPCC Web Option 技术参考
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
ICR_Globals Table
DefaultCallTypeID
Identifies a general default call type. This default
is used if a call does not map to a specific call type
and no default call type is defined for the
associated routing client.
is used if a call does not map to a specific call type
and no default call type is defined for the
associated routing client.
DBINT
FK
NULL
DefaultNetworkTargetID
Identifies the default network VRU to use for a
customer that has no network VRU defined or for
a dialed number that is not associated with a
customer.
customer that has no network VRU defined or for
a dialed number that is not associated with a
customer.
DBINT
FK
NULL
EnableExpandedCallContext
Indicates whether expanded call context is enabled
for the ICM. Valid options are:
for the ICM. Valid options are:
Y = ECC is enabled.
N = (Default) ECC is not enabled.
N = (Default) ECC is not enabled.
DBCHAR
NOT NULL
ExternalAuthentication
Enables the use of an external authenticator with
the Configuration Management Service (CMS) for
the LoginName in the Person table. Valid options
are:
the Configuration Management Service (CMS) for
the LoginName in the Person table. Valid options
are:
Y = External authenticator enabled.
N = External authenticator not enabled.
N = External authenticator not enabled.
DBCHAR
NOT NULL
ICRType
Valid options include:
0 = Standard
1 = NAM
2 = CICM
1 = NAM
2 = CICM
DBINT
NOT NULL
KeepNScriptVersions
Maximum number of script versions to retain for
each master script. If the value is 0, all versions are
retained.
each master script. If the value is 0, all versions are
retained.
DBSMALLINT
NOT NULL
LoginCaseUnique
Specifies whether or not LoginNames in the
Person table are case-sensitive. Valid options are:
Person table are case-sensitive. Valid options are:
Y = Indicates that LoginNames in the Person table
are case sensitive.
are case sensitive.
N = Indicates that the case of LoginNames in the
Person table does not matter.
Person table does not matter.
Notes: (1) Changing this property will cause ALL
person login names in the database to be changed
appropriately.
person login names in the database to be changed
appropriately.
(2) It is possible that not all person records can be
converted from case sensitive to not case sensitive
or the reverse. This can happen if changing the
case causes a name conflict with other login names
in the system.
converted from case sensitive to not case sensitive
or the reverse. This can happen if changing the
case causes a name conflict with other login names
in the system.
DBCHAR
NOT NULL
MaxCorrelationNumber
The maximum value to be used as a correlation
value for calls sent to a network VRU.
value for calls sent to a network VRU.
DBINT
NULL
Table 2-178 ICR_Globals Table (continued)
Field Name
Description
Data Type
Keys and
Null Option
Null Option