Cisco Cisco Unified CRM Connector 7.5 安装指南

 

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The CMGateway provides distributed connections to the CRM Connector 
Server through DCOM.  There is one configuration key, The 
InstanceName.   

InstanceName 

A text string. 
Default:  N/A 

Service name. 

See Chapter 6:  Implementing the .NET Adapter, the .Net Remoting 
configuration section.  

See Chapter 6:  Implementing the .NET Adapter, the .Net Soap Adapter 
configuration section.  

The license manager section manages license allocations and monitors 
license consumption.  When all licenses are consumed the License 
Manager blocks additional users who would require a license. 

The CRM Connector Server is assigned a license key that allocates a pool 
of licenses.  Each agent user consumes a license through the connector as 
they log into the ACD.  In addition, each connector and each application 
adapter consume a license.  The license is consumed when the first agent 
uses the connector or the adapter.   

Therefore use the following formula to determine the appropriate number 
of licenses in your license pool: 
Number of agent users + number of connectors + number of adapters. 

Note:  the .NET Adapter consumes a single license. 

Each licensed module is assigned a license key in the License Manager 
section.  The license value is a 30 character alpha string.  Your Cisco 
partner will provide and assist you with licensing your CRM Connector 
components. 

MCIS 

30 character alpha string license 

generated through the license process. 

Default:  n/a 
 

CRM Connector Server 

license. 

Generated license for the 
core services; these 

licenses are allocated 
when the server starts 

and are consumed by 
agent users, connectors 

and adapters.