Cisco Cisco Customer Voice Portal 8.0(1)

Add the VXML Server (standalone) to the Operations Console

The following task identifies the VXML server you installed during the installation, to the
Unified CVP system as the VXML server to use for this exercise.

Note: VXML Server Information Required: To add the VXML server to the Operations Console,
you need the IP address and hostname of the VXML server. Because this exercise uses an
all-in-one-box configuration, the IP address and hostname of the VXML server is the same as
the IP address of the server on which you installed the Unified CVP software. Have this
information ready as you complete the following steps. Refer to 

.

Add the VXML Server (standalone)

Add the VXML server definition using the Operations Console Device Management menu.
That menu shows two VXML server choices:

•

Unified CVP VXML Server

•

Unified CVP VXML Server (standalone)

The first set of exercises in this guide use a standalone call model. The standalone model does
not require a call server for the gateway to communicate with the VXML server. The call requests
go directly from the gateway to the VXML server. Therefore use the Unified CVP VXML
Server (standalone) selection when defining the VXML server in the following steps.

Note: In the later exercises, when a call server must be linked with the VXML server, you will
delete the following VXML server standalone definition and replace it with a standard VXML
server definition. (You must replace it since the second definition uses the same IP address.)

For the initial exercises, to add a Unified CVP VXML Server (standalone) definition to the
Operations Console, complete the following steps:

If necessary, start the Operations Console. Refer to 

.

Choose Device Management > Unified CVP VXML Server (standalone) .

The Find, Add, Delete, Edit CVP VXML Servers (standalone) window opens.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(1)