Cisco Cisco Collaboration Server Dynamic Content Adapter 安装指南
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Quick Start Guice
Collaboration Server 5.0
eSeminar Agent
eSeminar Agent
1
Invite Callers
First, invite callers and give them a Seminar
Keyword to use when logging in to the eSeminar.
Keyword to use when logging in to the eSeminar.
For example, you may set up an eSeminar by
sending an e-mail to 50 people instructing them to
make a request using the Seminar Keyword “1” at
a specific time. Before the designated time, enter
“1” in your Seminar Keyword field on the Seminar
tab. The session using this password is then
available to callers.
sending an e-mail to 50 people instructing them to
make a request using the Seminar Keyword “1” at
a specific time. Before the designated time, enter
“1” in your Seminar Keyword field on the Seminar
tab. The session using this password is then
available to callers.
2
Access the Agent Desktop
To access the Agent Log in page for the eSeminar
agent desktop, go to the URL:
agent desktop, go to the URL:
http://__________________________________
To log in
Step 1
Enter the requested information.
Step 2
Click Log in.
Step 3
Accept any certificates that display.
3
eSeminar Agent Desktop
Take a moment to review the agent desktop. Select
each of the three tabs to familiarize yourself with
their functions. Also review the Script Viewer and
Shared View areas.
each of the three tabs to familiarize yourself with
their functions. Also review the Script Viewer and
Shared View areas.
To access online help
Click the Help icon. This icon is located on each
tab and in the Script Viewer area.
tab and in the Script Viewer area.
4
Connect Callers
When you invite callers, tell them to join the
eSeminar by going to the URL:
eSeminar by going to the URL:
http://_________________________________
To connect callers
Step 1
Enter the Seminar Keyword on the
Seminar tab.
Seminar tab.
Step 2
Callers can now join the seminar by
opening the Caller Connect page and
entering their names and the Seminar
Keyword. If you are engaged in a
conference call with participants, you can
guide them through this process.
opening the Caller Connect page and
entering their names and the Seminar
Keyword. If you are engaged in a
conference call with participants, you can
guide them through this process.
Monitor the current number of participants on the
Seminar tab.
Seminar tab.
To limit the number of new participants entering
the eSeminar, unmark the check box on the
Seminar tab. New callers will not be allowed to
join.
the eSeminar, unmark the check box on the
Seminar tab. New callers will not be allowed to
join.
5
Share Content
You can share content with callers using both the
Script Viewer and the Sharing tab.
Script Viewer and the Sharing tab.
Script Viewer
The Script Viewer area displays scripts that match
certain skills. These scripts contain information
chosen by your administrator, such as Web pages,
Web page comparisons, files, PowerPoint
presentations, chat messages, and speaker notes.
certain skills. These scripts contain information
chosen by your administrator, such as Web pages,
Web page comparisons, files, PowerPoint
presentations, chat messages, and speaker notes.
Follow the script links to share content with your
participants. Your shared view browser and your
participants’ browsers display the shared content.
Sharing Tab
The following features are located on the Sharing
tab and allow you to share non-scripted
information with callers.
tab and allow you to share non-scripted
information with callers.
Note
Leadership must be assigned to you or all
participants before you can use these
features.
participants before you can use these
features.
Leadership
The session leader controls the information shared
during the session. Click the Leadership icon to
assign leadership. You can assign leadership to a
specific agent or to all agents involved in the
eSeminar.
during the session. Click the Leadership icon to
assign leadership. You can assign leadership to a
specific agent or to all agents involved in the
eSeminar.
Follow Me
Follow Me allows callers to receive all Web pages
that you open in your shared view browser
that you open in your shared view browser
.
Table 1
Leadership Icon States
Leadership Icon
Indicates
All agents are leaders.
A specific agent is the
leader.
leader.
Table 2
Follow Me Icon States
Follow Me Icon
Indicates
Follow Me is enabled.
Follow Me is disabled.