Cisco Cisco Prime Infrastructure 1.4 数据表
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APIC EM Controller and Apps -
Technical Support
Technical Support
App Developer Support/Programmer Assistance Services
•
•
Available through the DevNet community at no cost; paid services are available for live support
APIC EM (Solution Apps) ($)
Ex. IWAN, etc.
(Opt) APIC EM HW Appliance
APIC-EM Controller Software
Basic Services and Apps ($0)
Ex: Inv., Topo., PKI, PnP, etc.
APIC-EM Hardware Appliance ($)
APIC-EM Controller Software ($0)
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APIC EM UCS Appliance (if applicable)
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Hardware support through Cisco SMARTnet
®
Service
APIC EM Controller, Basic Apps and Services (PnP, Topology, PKI), Current IWAN App, API Performance, and Core Syntax
•
Cisco
®
TAC support offered at no additional cost if the customer has SMARTnet on any Cisco networking device
APIC-EM Solution Apps (for example, a future IWAN App or other Cisco developed apps)
•
TAC support offered at no additional cost if the customer has SWSS (maintenance contract) on MGMT 3.X device licenses