Cisco Cisco WebEx Meeting Center WBS29.13 管理员指南
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Set Remote Support download options
To use Remote Support, your users need to download, install, and configure
WebEx Support Manager. By default, it is automatically installed and updated
when users access Remote Support, however, you can have users manually
download and run the installer when it’s required.
WebEx Support Manager. By default, it is automatically installed and updated
when users access Remote Support, however, you can have users manually
download and run the installer when it’s required.
You can choose to have users use ActiveX or Java to download the Remote
Support client. If you choose:
Support client. If you choose:
Java
—Remote Support runs in a standalone client.
Active X
—Remote Support runs in a Web browser, however, you can also
allow users to download and use an Active X-based standalone client.
Temporary Folder Solution (TFS)
— Use this option if your company does
not permit ActiveX and Java downloads
1
Select Manage Site > Site Settings.
2
In the Site Settings for list, select Remote Support.
3
Select one of the following:
ActiveX
Java client
Temporary Folder Solution (TFS)
4
If you selected Active X and want to enable the standalone client, select
Standalone client.
Standalone client.
5
Click Update.
Set Remote Support Options