Cisco Cisco Agent Desktop 8.0 故障排查指南
CRS Historical Reporting Client: Add/Remove
Program Fails
Program Fails
Document ID: 108555
Contents
Introduction
Before You Begin
Requirements
Components Used
Conventions
Add/Remove Program Fails for Cisco Historical Reporting
Solution
Problem
Solution
Related Information
Before You Begin
Requirements
Components Used
Conventions
Add/Remove Program Fails for Cisco Historical Reporting
Solution
Problem
Solution
Related Information
Introduction
This document describes the procedure to manually uninstall the Cisco CRS Historical Reporting Client in a
Cisco Unified Contact Center Express environment.
Cisco Unified Contact Center Express environment.
Before You Begin
Requirements
Cisco recommends that you have knowledge of these topics:
Cisco Unified Contact Center Express
•
Cisco Unified Contact Center Express Historical Reporting Client
•
Components Used
The information in this document is based on these hardware and software versions.
Cisco Unified Contact Center Express 4.0(x)
•
Cisco Unified Contact Center Express Historical Reports Client 4.0(x)
•
Microsoft Windows 2000/XP
•
The information in this document was created from the devices in a specific lab environment. All of the
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
devices used in this document started with a cleared (default) configuration. If your network is live, make sure
that you understand the potential impact of any command.
Conventions
For more information on document conventions, refer to Cisco Technical Tips Conventions.