Cisco Cisco Prime Collaboration 10.5 用户指南

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To put Prime Collaboration Provisioning into normal mode:

1. In the Prime Collaboration Provisioning user interface, select System Administration > Maintenance Mode.

2. Select Exit Maintenance Mode.

I cannot use Prime Collaboration Provisioning to disable certain infrastructure products on Cisco Unified

Communications Manager. What is preventing me?

Some values in Cisco Unified Communications Manager, once selected and set to true in Prime Collaboration

Provisioning, cannot be changed to false. This applies to values that are displayed as check boxes in Cisco Unified

Communications Manager.

Following are some examples:

• In Voice Mail Profile, the attribute IC_isDefault corresponds to the check box Make this the default Voice

Mail Profile for the System. The attribute IC_isDefault cannot be changed from true to false.

• In Voice Mail Pilot, the attribute IC_isDefault cannot be changed from true to false.

• In H323 Gateway, the attribute IC_mtpRequired cannot be changed from true to false.

I want to remove one subscriber role from a Service Area without deleting and creating an object. How do I

do that?

The metadata action property allows you to remove one setting from a property that takes multiple values.

For the NBI request updateServiceArea request, specify the following for the metadata value:

• The attribute name you want to update.

• The attribute value you want to remove.

• The property action setting of REMOVE.

I have created multiple phones and multiple lines in one order. When I send the request with submitOrder,

how can I associate the lines to the appropriate phones?

Orders have sequence numbers for each detail. When adding a service based on a service previously added in the

order, set the assocSequence value to the sequence number to make the association.

After synchronizing a device, I am not seeing all the directory numbers that are available on the Cisco

Unified Communications Manager in Prime Collaboration Provisioning. Why is that?

If a directory number on Cisco Unified Communications Manager has not been assigned to a subscriber in Cisco

Unified Communications Manager, it will not be uploaded to Prime Collaboration Provisioning during the

syncDevice request.

I sent a list request with a filter for multiple attribute values using the logical OR. My resulting list only

uses the first attribute value I specified.

The attribute value type in the filter is an array. However, the array is designed to store multiple values for one

attribute setting and not designed to store all the attribute values that you wish to apply to the logical OR in the

query. Each value for the OR must be specified as a unique attribute name/value pair.