Cisco Cisco StadiumVision Mobile Reporter 维护手册
Owner
Issue experienced in the field
EDO
Script is stuck in staging.
Troubleshooting / Solution
1. Be sure that the script started in Control Panel.
2. Refresh the Control Panel to confirm that the Control Panel has not lost the
browser session and verify the actual progress of the staging.
3. Do not repeatedly rerun the game script.
4. If the Cisco StadiumVision Director server is configured with a DNS server, then
verify that the DNS server is working.
5. If none of the above options work, use the System State Reports tool and save all
log reports. Then, restart the Control service from the Text Utility Interface (TUI).
Escalation
If the restart of the Control service does not correct the problem, contact Cisco
Technical Support and provide the logs.
Troubleshooting Scripts
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