Cisco Cisco Unified Customer Voice Portal 11.0(1)
Settings Specific to This Call Flow Model
Where to Go/What to Do
Check
off
when
done
off
when
done
In the Operations Console, select Device Management
> CVP Reporting Server > General tab:
> CVP Reporting Server > General tab:
In the Operations Console, configure the Reporting
Server (optional):
Server (optional):
[ ]
1. Configure the Reporting Server.
1. Configure the Reporting Server.
2.
2.
Associate the Reporting Server with a Call
Server.
Server.
Select a Call Server to associate with this Reporting
Server.
Server.
3. Check the default values of the Reporting
properties and change, if desired.
For more information, refer to the Reporting Guide for
Cisco Unified Customer Voice Portal.
Cisco Unified Customer Voice Portal.
VoiceXML Gateway Configuration: Example Gateway Settings
The first part of the following example provides the basic configuration for setting a VoiceXML
gateway:
gateway:
•
Applies a timestamp to debugging and log messages
•
Turns on logging
•
Turns off printing to the command line interface console
•
Sends RTP packets
•
Configures ASR/TTS Server
•
Configures gateway settings
The last part of this example provides the following:
•
Initiates the VoiceXML leg
•
Plays a .wav file that enables caller to hear message from critical_error.wav
•
Logs errors on the gateway when the call fails
service timestamps debug datetime msec
service timestamps log datetime msec
service internal
logging buffered 99999999 debugging
no logging console
ip cef
no ip domain lookup
ip host tts-en-us <IP of TTS or MRCP Server>
Configuration and Administration Guide for Cisco Unified Customer Voice Portal Release 4.1(1)
136
Chapter 2: - Configuration Overview
Unified CVP VRU Call Flow Models with NIC Routing