Cisco Cisco Customer Voice Portal 8.0(1)

Note: The following abbreviations are used in the table below:

•

TTS Svr — text-to-speech server (OPTIONAL)

•

VXML Svr — VXML server

•

Rpt Svr — reporting server

•

VM Svr — video media server

•

Call Svr — call server

•

Ops Console — CVP Operations Console

•

S. H.  — security hardening

No

No

No

Yes

No

No

No

No

No

Yes

No

Yes

Standalone -
Simple

No

No

No

Yes

No

No

Yes

No

No

Yes

*Yes

Yes

Standalone -
Custom App

No

No

No

Yes

No

Yes

No

No

Yes

Yes

*Yes

Yes

VXML Server
with Reporting

Yes

No

No

Yes

No

Yes

No

Yes

No

Yes

*Yes

Yes

Comprehensive

Note: *The TTS server is optional; an alternate form of the exercise is provided that uses a .wav
file.

Table of Required Data

The following table describes the dial numbers used for the exercises. They are used as follows:

•

The POTS numbers for the standalone exercises are converted within the voice gateway to
VoIP and sent directly to the CVP VXML server. Refer to 

•

The VoIP numbers for the standalone exercise match route patterns you configure in the
Cisco Unified Communications Manager. Refer to 

•

In the comprehensive exercise, only one number is needed for HelloWorld and one for
cutomhelloworld. Because the calls go to the Cisco Unified Communications Manager (not
directly to the VXML server), the converted POTS input is essentially, just another VoIP
phone input.

Getting Started with Cisco Unified Customer Voice Portal Release 8.0(0)