Cisco Cisco Unified Customer Voice Portal 11.0(1)

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A VoiceXML element is a distinct component of a voice application call
flow whose actions affect the experience of the caller. A VoiceXML

VoiceXML Element

element contains detailed script activity to the element level, such as,
Call Identifiers, activity time stamp, VoiceXML script name, name and
type of the VoiceXML element, and event type.

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Expanded Call Context (ECC) variables that are included in VoiceXML
data. Unified CVP uses ECC variables to exchange information with

VoiceXML ECC Variable

Unified ICME. For a complete list and description of ECC variables,
see the Configuration and Administration Guide for Cisco Unified
Customer Voice Portal .

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Application detailed data at the script element level from the VoiceXML
Server call services. This data includes input mode, utterance,
interpretation, and confidence.

VoiceXML Voice Interact Detail

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VoiceXML session variables are global to the call session on the
VoiceXML Server.

VoiceXML Session Variable

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The names and values of element variables.

VoiceXML Element Detail

The data categories are hierarchical as described in 

.

Viewing Database Details

You can view the size of a Reporting database.

Procedure

To view database details:

Choose Device Management > CVP Reporting Server.

The Find, Add, Delete, Edit Reporting Servers window opens.

Select a Reporting Server by clicking on the link in its name field or by clicking the radio button
preceding it and then clicking Edit.

The Edit Reporting Server Configuration window opens with the current settings displayed.

Select the Database Administration menu in the toolbar, then select Database Details.

The Reporting Server - Disk Drives: Housing Database Files page opens, displaying the IP
address and host name for the currently selected Reporting Server along with the following
database information:

Reporting Guide for Cisco Unified Customer Voice Portal Release 4.0(1)