Cisco Cisco Unified Customer Voice Portal 11.0(1) 用户指南

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Information about Cisco products, technologies, and network solutions is available from various online and printed 
sources. 

ƒ  The

 

Cisco Product Quick Reference Guide is a handy, compact reference tool that includes brief product 

overviews, key features, sample part numbers, and abbreviated technical specifications for many Cisco 
products that are sold through channel partners. It is updated twice a year and includes the latest Cisco 
offerings. To order and find out more about the Cisco Product Quick Reference Guide, go to this URL:  
 

ƒ  Cisco Marketplace provides a variety of Cisco books, reference guides, documentation, and logo 

merchandise. Visit Cisco Marketplace, the company store, at this URL: 

 

ƒ  Cisco Press publishes a wide range of general networking, training and certification titles. Both new and 

experienced users will benefit from these publications. For current Cisco Press titles and other information, 
go to Cisco Press at this URL: 
 

ƒ  Packet magazine is the Cisco Systems technical user magazine for maximizing Internet and networking 

investments. Each quarter, Packet delivers coverage of the latest industry trends, technology breakthroughs, 
and Cisco products and solutions, as well as network deployment and troubleshooting tips, configuration 
examples, customer case studies, certification and training information, and links to scores of in-depth 
online resources. You can access Packet magazine at this URL: 
 

ƒ  iQ Magazine is the quarterly publication from Cisco Systems designed to help growing companies learn 

how they can use technology to increase revenue, streamline their business, and expand services. The 
publication identifies the challenges facing these companies and the technologies to help solve them, using 
real-world case studies and business strategies to help readers make sound technology investment 
decisions. You can access iQ Magazine at this URL: 
 

http://www.cisco.com/go/iqmagazine 
 

or view the digital edition at this URL: 
 

ƒ  Internet Protocol Journal is a quarterly journal published by Cisco Systems for engineering professionals 

involved in designing, developing, and operating public and private internets and intranets. You can access 
the Internet Protocol Journal at this URL: 
 

ƒ  Networking products offered by Cisco Systems, as well as customer support services, can be obtained at 

this URL: