Cisco Cisco Customer Voice Portal 8.0(1)

Voice Browser and Application Server log files—accessible through the remote 
connections—enable local diagnosis.

Trace levels are defined during CVP installation and configuration. Some trace messages—such as 
catastrophic and service-effecting events—will always be logged, regardless of the current trace level 
settings.

It is the customer’s responsibility to purchase and configure a server of sufficient capacity for their 
logging volumes.

Trace messages can be grouped into two categories:

Those intended to help diagnose problems caused by configuration or network errors, for example, 
informational, error, and basic call detail messages.

Those intended solely for use by your support organization or Cisco software developers to diagnose 
problems which may be software bugs, for example, component-level call detail and debug.

Log files provide trace messages for information, error logging, and—optionally—for component 
metrics. Both the Voice Browser and Application Server generate log files. The Application Server files 
are plain text, accessible through standard means or through the Application Administration Web pages. 

The Voice Browser logs can be viewed using the dumplog.exe utility. 

 shows a sample log file.