Cisco Cisco Customer Voice Portal 8.0(1)

Note: The same special micro-application that is used to invoke VoiceXML Server applications
can also be used to invoke arbitrary "External VXML" pages from a Media Server or other
customer-provided source. This capability should only be used for very simple VXML needs,
however, because Cisco has no way to verify that customer-provided VXML documents are
compatible with the IOS Voice Browser (as opposed to VXML documents that are generated
by VoiceXML Server, which are guaranteed by Cisco to be compatible with the IOS Voice
Browser). Though the capability has not been removed from the Unified CVP 4.0 offering,
customers are discouraged from using it directly.

Additionally, all the VXML Gateway sizing metrics that Cisco provides are based on the specific
VXML documents that are generated using either VoiceXML Server applications or
micro-applications. Using VXML from another source will require the customer to perform his
own empirical performance and capacity testing in order to determine how to size the VXML
Gateways.

Planning Guide for Cisco Unified Customer Voice Portal 4.0(1)