Cisco Cisco Customer Voice Portal Downloads 發佈版本通知
12
Release Notes for Cisco Customer Voice Portal, Release 3.0(0) Updated 6/24/05
Known Caveats
Known Caveats in Other Products
The following issues occur in other products, but may affect CVP Release 3.0
Defect Number: CSCsa64111
Component: ios
Severity: 3
Headline: DTMF doesn't work with ASR/TTS behind the CSS using IP in config
Symptom: TTS/ASR Server is behind a Cisco Content Server Switch. Play prompt to collect DTMF
digits. Press DTMF digits on phone and ASR Server does not recognize DTMF input.
digits. Press DTMF digits on phone and ASR Server does not recognize DTMF input.
Condition: IOS Gateway configuration uses hard-coded IP Address for 'ivr' lines below and TTS/ASR
server is behind a Cisco Content Server Switch. Below 10.86.130.166 represents a VIP on the Cisco
Content Server Switch.
server is behind a Cisco Content Server Switch. Below 10.86.130.166 represents a VIP on the Cisco
Content Server Switch.
!
!
ivr asr-server rtsp://10.86.130.166/recognizer
ivr tts-server rtsp://10.86.130.166/synthesizer
Workaround: Instead configure 'ivr' lines with TTS/ASR alias as shown below. Where 10.86.130.166
still represents a VIP on the Cisco Content Server Switch. Then DTMF input will be recognized by your
ASR Server.
still represents a VIP on the Cisco Content Server Switch. Then DTMF input will be recognized by your
ASR Server.
ip host tts-en-us 10.86.130.166
ip host tts-en-us-backup 10.86.130.166
ip host asr-en-us 10.86.130.166
ip host asr-en-us-backup 10.86.130.166
!
!
ivr asr-server rtsp://asr-en-us/recognizer
ivr tts-server rtsp://tts-en-us/synthesizer
Defect Number: CSCsa56421
Component: ios
Severity: 4
Headline: Metadata variable after GD microapp does not return correct InputMode
Symptom: Metadata variable after GD microapp does not return correct InputMode
Condition: Input_type ECC variable set to "B" (both voice and DTMF allowed) Scansoft ASR with OSR
version prior to 2.0.12 IOS version prior to 12.3(11)T4 Input results in a no-match (not a problem if
no-input or valid match)
version prior to 2.0.12 IOS version prior to 12.3(11)T4 Input results in a no-match (not a problem if
no-input or valid match)
Workaround: none