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Cisco ISN Software Release 2.1(0) Bill of Materials
1
Overview
This document is the recommended Bill of Materials for Cisco Internet Service Node version 2.1(0) (referenced herein as “ISN”). It
provides platform hardware specifications and compatible 3
provides platform hardware specifications and compatible 3
rd
party software version requirements across the major components of the
Cisco ISN platform.
Requirements for the ISN systems are listed by major component, both basic ISN nodes and corresponding options, including multi-
media servers. Hardware specifications are supplied for these components.
media servers. Hardware specifications are supplied for these components.
The Cisco ISN product is, by design, highly scalable and is configured across multiple deployment and call routing scenarios.
Optimal sizing and component configuration for a given deployment will vary based on a number of factors, including agent capacity,
call rate and call flow model(s), and other factors. Cisco strongly recommends consultation with your Cisco Certified Partner or with
Cisco World Wide Voice Practice / Advanced Services prior to specific deployment selection.
Optimal sizing and component configuration for a given deployment will vary based on a number of factors, including agent capacity,
call rate and call flow model(s), and other factors. Cisco strongly recommends consultation with your Cisco Certified Partner or with
Cisco World Wide Voice Practice / Advanced Services prior to specific deployment selection.
The hardware specifications supplied herein for CPU processor power, memory and disk storage requirements, and related parameters
represent systems minimally configured for adequate performance in the given size category. As specified, such systems will afford a
margin for reasonable incremental growth within the bounds of that category. While it is likely that lower capacity hardware would
provide adequate performance in many scenarios, the specifications as stated are those on which the ISN product is qualified by Cisco
prior to release.
represent systems minimally configured for adequate performance in the given size category. As specified, such systems will afford a
margin for reasonable incremental growth within the bounds of that category. While it is likely that lower capacity hardware would
provide adequate performance in many scenarios, the specifications as stated are those on which the ISN product is qualified by Cisco
prior to release.
Note: Using hardware with higher performance than recommended does not necessarily result in greater call handling capacity.
About the ISN 2.1 BOM
The software versions referenced in this Bill of Materials represent the current supported versions for the ISN 2.1 solution. However,
Cisco will continue to support customers who deployed ISN 2.1 systems using earlier supported versions.
Cisco will continue to support customers who deployed ISN 2.1 systems using earlier supported versions.
Information regarding previous supported versions can be found in the Bill of Materials for Cisco Enterprise Contact Routing--
Release 5.0(0) at:
Release 5.0(0) at:
http://www.cisco.com/univercd/cc/td/doc/product/icm/ccbubom/ccbubom.pdf
or in the ISN Tech Reference, which
can be found by clicking "Product specifications" at
http://wwwin.cisco.com/voice/products/cvp.shtml
.
Cisco Media Convergence Servers
Supplied hardware options include the Cisco Media Convergence Servers (MCS) platform, a Cisco supplied and qualified server
platform built using components from several leading server hardware vendors. The available MCS platform for ISN 2.1 at this
writing is the 7845H-3.0-CCI. The BOM provides a mapping of ISN component server requirements to the appropriate MCS model
across the configuration range.
platform built using components from several leading server hardware vendors. The available MCS platform for ISN 2.1 at this
writing is the 7845H-3.0-CCI. The BOM provides a mapping of ISN component server requirements to the appropriate MCS model
across the configuration range.
The Cisco Media Convergence Server (MCS) Network Teaming Driver is not supported with ISN 2.1.
More information on Cisco 7800 Series Media Convergence Servers may be found at the following Cisco.com link:
http://www.cisco.com/en/US/products/hw/voiceapp/ps378/index.html