Cisco Cisco Agent Desktop 8.0 安装指南
Upgrading From a Previous Version
31-Mar-06
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To run BackupDB.bat:
1. On the server hosting the CAD Recording & Statistics service, open a
command window.
2. Navigate to the folder where BackupDB is located.
3. On the command line, type:
BackupDB.bat “<userID>” “<password>” “<dbserver>” “<destination
folder>”
folder>”
where:
<userID> . . . . . . . . . . . . . . . User ID needed to access the old database
<password> . . . . . . . . . . . . . Password needed to access the old database
<dbserver> . . . . . . . . . . . . . . Hostname of the server where the database is
located
located
<destination folder> . . . . . . Location where the backup file is saved
4. Press Enter.
The utility backs up the database to a file named cadbkp.dat in the folder you
specified.
specified.
5. Install CAD 7.0. When CAD Configuration Setup runs, select the Restore
From option on the Recording & Statistics Service Database window and
specify the location of the cadbkp.dat file.
specify the location of the cadbkp.dat file.
CDBRTool Utility
The CDBRTool utility backs up phone books, work flows, enterprise data, the default
dial plan, and recordings.
dial plan, and recordings.
Use this utility to back up configuration data when upgrading CAD to a newer
version, or to create a disaster backup file of your CAD configuration.
version, or to create a disaster backup file of your CAD configuration.
NOTE: The CDRBTool utility cannot be used if the primary Directory
Services is down and only the secondary Directory Services is running. In this
case, use the backup and restore functionality built into Cisco Desktop
Administrator.
Services is down and only the secondary Directory Services is running. In this
case, use the backup and restore functionality built into Cisco Desktop
Administrator.
To run CDBRTool.exe:
1. On the computer where Desktop Administrator is located, open a command
window.
2. Navigate to the folder where CDBRTool is located.
3. On a command line, type:
CDBRTool <switches> “<pathname>” “<LCC ID>”