Cisco Cisco Agent Desktop 8.0 安装指南
Configuring IP Phones for IP Phone Agent
August 8, 2012
101
Service URL. Enter the URL of the server where the IP Phone Services
application is located. For example:
application is located. For example:
http://192.168.252.44:8088/ipphone/jsp/sciphonexml/IPAgentInitial.jsp
where:
■
192.168.252.44 is the IP address of the machine on which the BIPPA
service is installed
service is installed
■
8088 is the Tomcat webserver port (if 8088 is not the port number, look
in C:\Program Files\Cisco\Desktop\Tomcat\conf\server.xml for the
correct value.)
in C:\Program Files\Cisco\Desktop\Tomcat\conf\server.xml for the
correct value.)
■
ipphone/jsp/… is the path to the jsp page under Tomcat on the machine
on which the BIPPA service is loaded
on which the BIPPA service is loaded
NOTE: This folder does not contain IPAgentInitial.jsp, but rather
IPAgentInitial.class, which has the implementation of the .jsp file.
IPAgentInitial.class, which has the implementation of the .jsp file.
NOTE: The Tomcat webserver is included with the installation.
5. Click Save to create the new IP phone service. The new service is now listed
on the Find and List IP Phone Services page.
Assigning the IP Phone Service to IP Agent Phones
After you create the IP phone service, you must assign it to each agent’s phone.
To assign the IP phone service to an agent’s phone:
1. Log into Unified CM Administration.
2. Choose Device > Phone. The Find and List Phones window appears.
3. Use the search function to find the phone. Search results are listed at the
bottom of the page.
4. Locate the phone in the list of results and click the hyperlink. The Phone
Configuration page appears.
5. Select Subscribe/Unsubscribe Services from the Related Links drop-down list,
then click Go. A popup window to subscribe services for that device appears.
6. From the Select a Service drop-down list, choose the new service, and then
click Next. A popup window showing the new service appears.
7. Click Subscribe. The service is added to the Subscribed Services section of
the popup window.
8. Click Save, then close the popup window.