Cisco Cisco Agent Desktop 9.0 用户指南
Cisco Desktop Administrator User Guide
190
June 2007
11. Use your mouse to maximize Access, and then type the following macro
keystrokes.
12. Use your mouse to maximize Outlook, and then type the following macro
keystrokes.
[TAB]
Tab as many times as needed to get to the
Name field.
Name field.
[CONTROL] C
Copy the customer’s name.
[CONTROL] V
Paste the customer’s name after the
salutation.
salutation.
[ENTER]
Press the Return key twice to start a new
line for the body of the message.
line for the body of the message.
[ENTER]
[SHIFT] T
Type the message: “Thank you for your
order in the amount of ”.
order in the amount of ”.
H
A
N
K
[SPACE]
Y
O
U
[SPACE]