Cisco Cisco Agent Desktop 9.0 用户指南
Recording Calls
June 2007
43
The call is archived to the Recording service database, where it is
automatically saved for seven days. If you want to save it for a longer period,
you may do so for up to 30 days, after which it is deleted (see
automatically saved for seven days. If you want to save it for a longer period,
you may do so for up to 30 days, after which it is deleted (see
for more information on playing and
saving recordings).