Cisco Cisco Computer Telephony Integration Option 8.5 用户指南
Chapter 4 Managing Agents
Call Recording
4-8
Cisco ICM Software CTI OS Supervisor Desktop for IPCC Enterprise User Guide Release 6.0(0)
Note
Using the Call Recording feature requires that you install third-party recording
hardware/software. Contact your Cisco representative for more information.
hardware/software. Contact your Cisco representative for more information.