Cisco Cisco Computer Telephony Integration Option 9.0 开发者指南
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CTI OS Developer’s Guide for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 7.5(1)
Chapter 5 CTI OS ActiveX Controls
CTI OS ActiveX Control Descriptions
Syntax
COM: HRESULT GetAddressee ([out,retval] BSTR* addressee)
VB:
GetAddressee()As String
.NET: System.String GetAddressee()
Parameters
None.
Return Value
Return type is String.
GetAllChatMessages
Gets the all chat messages from the Message Display Text Area.
Syntax
COM: HRESULT GetAllChatMessages ([out, retval] BSTR* Messages)
VB:
GetAllChatMessages() As String
.NET: System.String GetAllChatMessages()
Parameters
None.
Return Value
Return type is String.
GetChatMessageText
Gets the chat message from the Edit Outgoing Message Text Area.
Syntax
COM: HRESULT GetChatMessageText ([out, retval] BSTR* MessageText)
VB:
GetChatMessageText() As String
.NET: System.String GetChatMessageText()
Parameters
None.
Return Value
Return type is String.
OnMsgReceived
When message received from an Agent, appends the received message to the Message Display Text Area.
Syntax
COM: HRESULT OnMsgReceived ([in]BSTR from,[in]BSTR msg)
VB:
OnMsgReceived(from As String, msg As String)
.NET: OnMsgReceived(System.String from, System.String msg)
Parameters