Cisco Cisco Computer Telephony Integration OS 8.5 开发者指南
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Cisco ICM Software CTI OS Developer’s Guide Release 6.0(0)
Chapter 6 Event Interfaces and Events
ISessionEvents Interface
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Grid – This contains an Arguments array of up to three elements, each
of which are Arguments arrays with the following keys:
“AgentStatistics”, “CallAppearance”, and “SkillGroupStatistics”. The
Arguments arrays for each of these enable the user to set configuration
for the appearance of the columns for each grid, as described in the Cisco
ICM Software CTI OS System Manager’s Guide. The packing of this
Arguments array is as follows:
of which are Arguments arrays with the following keys:
“AgentStatistics”, “CallAppearance”, and “SkillGroupStatistics”. The
Arguments arrays for each of these enable the user to set configuration
for the appearance of the columns for each grid, as described in the Cisco
ICM Software CTI OS System Manager’s Guide. The packing of this
Arguments array is as follows:
–
IPCCSilentMonitor – This contains an Arguments array, where each
member is a configured item described in the Cisco ICM Software CTI
OS System Manager’s Guide. The packing of this Arguments array is as
follows:
member is a configured item described in the Cisco ICM Software CTI
OS System Manager’s Guide. The packing of this Arguments array is as
follows:
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Login – This includes a nested Arguments array with a value for each
different connection profile, where the keyword is the name for the
Connection Profile listed in the System Registry. Information included in
each profile is described in the Defining Connection Profiles section of
the Cisco ICM Software CTI OS System Manager’s Guide. The packing
of this Arguments array is as follows:
different connection profile, where the keyword is the name for the
Connection Profile listed in the System Registry. Information included in
each profile is described in the Defining Connection Profiles section of
the Cisco ICM Software CTI OS System Manager’s Guide. The packing
of this Arguments array is as follows: