Cisco Cisco Computer Telephony Integration Option 9.0 参考指南
Chapter 5 Troubleshooting and Testing
Set Trace Level
5-2
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Systems\CTIOS\Logging\TraceFileName. The default filename is
CtiosClientLog. Log files are created using the convention
<TraceFileName>.mmdd.hhmmss.log. To store the files in a different
location, provide a fully qualified path for the TraceFileName. For example,
setting the value to “C:\Temp\CtiosClientLog” would put the log files in the
directory “C:\Temp” using the naming convention
CtiosClientLog.mmdd.hhmmss.log. Client trace files are simple ASCII text
and can be opened with a conventional text editor, such as Notepad.
CtiosClientLog. Log files are created using the convention
<TraceFileName>.mmdd.hhmmss.log. To store the files in a different
location, provide a fully qualified path for the TraceFileName. For example,
setting the value to “C:\Temp\CtiosClientLog” would put the log files in the
directory “C:\Temp” using the naming convention
CtiosClientLog.mmdd.hhmmss.log. Client trace files are simple ASCII text
and can be opened with a conventional text editor, such as Notepad.
•
The following instructions describe how to increase Driver log file sizes and
save them for a configured amount of time, so they will not be overwritten:
save them for a configured amount of time, so they will not be overwritten:
–
Add the following registry values to the HKLM\Software\Cisco
Systems\CTIOS\Logging registry key for additional control of client
tracing.
Systems\CTIOS\Logging registry key for additional control of client
tracing.
Note
You must restart any clients after adding the registry values, but once
they are created you can modify the values anytime.
they are created you can modify the values anytime.
Registry Value
Description
DWORD "MaxFileSizeKb"
Maximum size of a single trace file (default is
2048)
2048)
DWORD "MaxFiles"
Maximum number of trace files before the Trace
Server starts deleting the oldest file (default is 4)
Server starts deleting the oldest file (default is 4)
DWORD
"MaxDaysBeforeExpire"
"MaxDaysBeforeExpire"
Maximum number of days before log file is
rolled over to a new file regardless of size
(default is 1)
rolled over to a new file regardless of size
(default is 1)
DWORD
"FlushIntervalSeconds"
"FlushIntervalSeconds"
Number of seconds before the Trace Server
transfers output to the log file (default is 30)
transfers output to the log file (default is 30)