Cisco Cisco Computer Telephony Integration Option 8.5 参考指南
2-5
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Chapter 2 Installation
Installation Instructions
The following table provides the definitions for the Cisco Service parameters.
Cisco Service Parameter
Definition
Service:BroadcastStatistics
Enables Agent and SkillGroupStatistics
broadcast. The following values are
available for this parameter:
broadcast. The following values are
available for this parameter:
•
True: Enables Agent and
SkillGroupStatistics broadcast.
SkillGroupStatistics broadcast.
•
False (default): Disables Agent and
SkillGroupStatistics broadcast.
SkillGroupStatistics broadcast.