Cisco Cisco Computer Telephony Integration Option 8.5 参考指南
3-5
CTI Driver for Siebel 7 Reference Guide for Cisco ICM/IPCC Enterprise & Hosted Editions, Release 7.0(0)
Chapter 3 Customization
Siebel Customization Basics
Note
In Siebel, the [ ] and {} syntax have special meaning. Items within square brackets
([ ]) refer to a business object field. Items surrounded by curly braces ({}) refer
to variables passed with the event.
([ ]) refer to a business object field. Items surrounded by curly braces ({}) refer
to variables passed with the event.
Refer to the Siebel Call Center User Guide for more details.
Siebel definition files often contain other more complex information. The DEF
file is defined and executed by Siebel. The exact syntax and complete description
of arguments and options available is defined in Siebel documentation.
file is defined and executed by Siebel. The exact syntax and complete description
of arguments and options available is defined in Siebel documentation.
Note
Important! The default DEF file provided with the Cisco CTI Driver for Siebel
7 is only used for demonstration purposes. It should not be used in a production
environment.
7 is only used for demonstration purposes. It should not be used in a production
environment.