Cisco Cisco ASA 5512-X Adaptive Security Appliance 信息指南
Results
Balanced Security and Productivity
Now authorized Swanson employees can visit social media websites from their
desks. They post about new products to stimulate sales, and respond to customer
questions to improve satisfaction. “Not having to constantly walk back and forth to
a guest Wi-Fi hotspot to visit social media websites gives employees more time to
interact with customers,” says Kennedy.
Now authorized Swanson employees can visit social media websites from their
desks. They post about new products to stimulate sales, and respond to customer
questions to improve satisfaction. “Not having to constantly walk back and forth to
a guest Wi-Fi hotspot to visit social media websites gives employees more time to
interact with customers,” says Kennedy.
Flexible controls also helped solve a problem for the company’s 150 contact center
agents. When the company started issuing digital paychecks, employees had to
access their personal email accounts to confirm their identity. But the company
ordinarily blocks webmail access for all but a few employees. Enabling the 150
contact center agents to access webmail took just a few clicks.
agents. When the company started issuing digital paychecks, employees had to
access their personal email accounts to confirm their identity. But the company
ordinarily blocks webmail access for all but a few employees. Enabling the 150
contact center agents to access webmail took just a few clicks.
Helped to Keep Business Up
The Next-Generation Firewall connects with Cisco Security Intelligence Operations
(SIO) to shield Swanson’s network from new “zero-day” malware and viruses.
Dynamic updates from hundreds of thousands of sensors around the world are
delivered to Swanson’s device within a few minutes, often hours before other
solutions. This capability helps to make sure that customers can place orders and
employees can do their jobs. “We’ve had zero infections since 2009,” Kennedy
says. “The credit goes to our firewall policies and Cisco security solutions.”
The Next-Generation Firewall connects with Cisco Security Intelligence Operations
(SIO) to shield Swanson’s network from new “zero-day” malware and viruses.
Dynamic updates from hundreds of thousands of sensors around the world are
delivered to Swanson’s device within a few minutes, often hours before other
solutions. This capability helps to make sure that customers can place orders and
employees can do their jobs. “We’ve had zero infections since 2009,” Kennedy
says. “The credit goes to our firewall policies and Cisco security solutions.”
Complied with PCI Security Standards
The IT team set up the firewall to prevent employees in departments that work with
payment card information from emailing attachments outside the company. This
policy keeps credit card information safer. The solution also disables suspicious links
in websites, which helps to protect Swanson from malware that sifts through email
looking for sensitive information, or that logs keystrokes to steal passwords.
The IT team set up the firewall to prevent employees in departments that work with
payment card information from emailing attachments outside the company. This
policy keeps credit card information safer. The solution also disables suspicious links
in websites, which helps to protect Swanson from malware that sifts through email
looking for sensitive information, or that logs keystrokes to steal passwords.
Saved Time for IT Team
Since Swanson implemented the Cisco Next-Generation Firewall, the number
of help desk calls about Internet access has dropped by half. Employees who
need website access have it. “Not having to deal with smaller IT issues like web
access gives us more time to work on programs that improve the business and the
customer experience,” Kennedy says.
Since Swanson implemented the Cisco Next-Generation Firewall, the number
of help desk calls about Internet access has dropped by half. Employees who
need website access have it. “Not having to deal with smaller IT issues like web
access gives us more time to work on programs that improve the business and the
customer experience,” Kennedy says.
Easy-to-use management tools save more time. To configure and monitor the
firewall, the IT team uses an intuitive dashboard called the Cisco Adaptive Security
Device Manager (ADSM). When web access was slow one day, the dashboard
showed that a terminal server was blocking web traffic. With this information,
Kennedy was able to quickly fix the issue before it became a big problem. And using
Cisco Prime Security Manager, the IT team just clicks to create website access
policies that consider the application, micro-application (such as Facebook chat),
user, group, and device.
firewall, the IT team uses an intuitive dashboard called the Cisco Adaptive Security
Device Manager (ADSM). When web access was slow one day, the dashboard
showed that a terminal server was blocking web traffic. With this information,
Kennedy was able to quickly fix the issue before it became a big problem. And using
Cisco Prime Security Manager, the IT team just clicks to create website access
policies that consider the application, micro-application (such as Facebook chat),
user, group, and device.
Customer Case Study
3 © 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Jason Kennedy
Network Systems Administrator
Swanson Health Products