Cisco Cisco NetFlow Generation Appliance (NGA) 3340 安装指南

This section describes the following Cisco NetFlow Generation Appliance LEDs:

The LEDs serve the following purposes:

Indicate that basic power is available to the appliance

Guide you to a broken adapter card, or to one that has failed its diagnostics

Give an indication that traffic is flowing through the adapter card to the appliance

If you are using the console port 
with a terminal, and the 
appliance boots but the console 
screen is frozen.

Check the external console 
connection.

Verify that the parameters for your 
terminal are set as follows:

(a) The terminal should have the 
same data rate that the appliance has 
(9600 bps is the default).

(b) 8 data bits.

(c) No parity generated or checked.

(d) 1 stop bit.

The appliance powers up and 
boots only when an adapter 
card is removed. 

Check the adapter card. There 
might be a problem with the 
adapter card. Refer to the 
documentation that was included 
with your adapter card.

For warranty information, refer to the Cisco 
Information Packet publication that shipped 
with your appliance or contact your customer 
service representative.

The Cisco NetFlow Generation 
Appliance powers up and boots 
only when a particular cable is 
disconnected.

There might be a problem with the cable. For warranty information, see the Cisco 

Information Packet publication that shipped 
with your appliance or contact your customer 
service representative.

Cannot locate the product serial 
ID on the Cisco NGA.

Before you submit a request for service 
online or by phone, use the 

 to 

locate your product serial number. 

This tool offers three search options: 

Search by product ID or model name

Browse for Cisco model

Copy and paste the output of the 
show command to identify the 
product 

On the Cisco NetFlow Generation Appliance, 
the serial number label is located on the 
right-hand corner above the RJ-45 serial 
connector on the front of the appliance. (See 

.)