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© 2012 Cisco Systems, Inc. All rights reserved.
Page 5 of 103
Configuring Display Specifications for TVs ................................................................................59
Defining External Volume Commands .......................................................................................63
TV Status ...................................................................................................................................68
Viewing the Workflow Status ............................................................................70
Viewing the Workflow Status in the Dashboard .........................................................................70
Viewing Detailed HDMI Detection Status ..................................................................................74
Querying the Auto-Provisioning Status ......................................................................................74
Viewing Auto-Provisioning Status on the TV .............................................................................76
Viewing the DMP Readiness State in the Control Panel ...........................................................76
DMPs and Locations ..............................................................................................................77
Managing DMP and Location Objects .............................................................77
Manual Administration ...............................................................................................................77
Bulk Administration ....................................................................................................................78
Mapping a DMP to a Location ...........................................................................81
Manual Mapping ........................................................................................................................82
Bulk Mapping .............................................................................................................................82
Chapter 4 Tips and Best Practices ........................................................................................85
Verifying the DMP Display Attributes ..............................................................85
Domain Name Service .......................................................................................86
Replacing a failed DMP .....................................................................................86
Configuring CDP in the DMP ............................................................................87
Configuring Civic Location in the Switch ........................................................88
Chapter 5 Troubleshooting ....................................................................................................90
Auto-Registration Issues ..................................................................................90
DMP PoE Issue ..................................................................................................93
DMP HDMI Issue ................................................................................................94
DMP Reboot Behaviour .....................................................................................94
DMP Recovery Behavior ...................................................................................95
Common Problems and Resolutions ...............................................................95
Appendix A: DMP Connector Pin outs and Cable Schematic ...........................................100
DMP 4310 RS-232 pin outs..............................................................................100
DMP 4310 S-Video DIN to Component pin outs ............................................101
Appendix B: Determining the RS-232 Command Strings .................................................103
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