Cisco Cisco StadiumVision Director 维护手册
© 2011 Cisco Systems, Inc. All rights reserved.
Page 86 of 94
Symptom
Possible Cause
Action
When using the IP Phone, there
is a delay when using the TV
controls (volume, channel
selection) and a delay in TV
operation.
is a delay when using the TV
controls (volume, channel
selection) and a delay in TV
operation.
Either the switch port or the IP
phone is not set to 100 Mbps and
Full Duplex.
phone is not set to 100 Mbps and
Full Duplex.
To set the phone to 100 Full, touch the Settings
button. Select option 2, Network Configuration. Scroll
down to SW Port Configuration.
button. Select option 2, Network Configuration. Scroll
down to SW Port Configuration.
If SW Port Configuration says 100 Full, the problem is
not with the phone settings. Touch exit until you return
to the main screen. Then check and reset the switch
port.
not with the phone settings. Touch exit until you return
to the main screen. Then check and reset the switch
port.
If SW Port Configuration says anything other than 100
Full
Full
, touch “* * #” to unlock the configuration. Scroll
down to 100 Full. Select 100 Full, save your change,
and then touch the exit soft key until you are back to
the main screen. Touch “* * #” again to lock the
settings. If the problem does not go away, check and
reset the switch port.
and then touch the exit soft key until you are back to
the main screen. Touch “* * #” again to lock the
settings. If the problem does not go away, check and
reset the switch port.
The channel changed
automatically in a luxury suite.
automatically in a luxury suite.
a) There was a state change and
the script for this event did not
specify No change for the
channel.
the script for this event did not
specify No change for the
channel.
b) A configuration error in
StadiumVision defines a
controller outside of this suite as
the suite controller.
StadiumVision defines a
controller outside of this suite as
the suite controller.
a) If this is not the desired action, go to the script for
this or subsequent events and set the action to “No
Change” for the channel on this TV.
b) Correct the configuration so that only the controller
in this suite has control over the DMPs in this suite.
this or subsequent events and set the action to “No
Change” for the channel on this TV.
b) Correct the configuration so that only the controller
in this suite has control over the DMPs in this suite.
The screen alternates between
video and black every few
seconds.
video and black every few
seconds.
This is likely an HDMI handshake
issue.
issue.
The 4305 does not support the
High-Bandwidth Digital Content
Protection (HDCP) protocol (a
proprietary protocol requiring
licensing.) If the TV is powered
up first, it will do a handshake,
determine that the 4305 doesn‟t
support HDCP, and not use it.
High-Bandwidth Digital Content
Protection (HDCP) protocol (a
proprietary protocol requiring
licensing.) If the TV is powered
up first, it will do a handshake,
determine that the 4305 doesn‟t
support HDCP, and not use it.
If the DMP is powered up first,
some displays will continually
search for a copy protection
stream. If they find it (which
would happen with network
broadcasts) it works fine.
However, with some displays,
when you run a non-copy-
protected stream (in-house
feeds) through the HDMI port,
the TV gets out of sync with the
signal because it is looking for
the copy protection stream in the
feed.
some displays will continually
search for a copy protection
stream. If they find it (which
would happen with network
broadcasts) it works fine.
However, with some displays,
when you run a non-copy-
protected stream (in-house
feeds) through the HDMI port,
the TV gets out of sync with the
signal because it is looking for
the copy protection stream in the
feed.
Power up the TV first, and then the DMP.
If this problem persists with certain TVs, then disable
DMP auto detection in the DMP Display Attributes.
DMP auto detection in the DMP Display Attributes.
The screen on one TV
didn‟t
change when the other screens
changed during a state change.
changed during a state change.
No action was assigned for this
DMP during this state.
DMP during this state.
Verify that this DMP is in a group that has an action
assigned during this state.
assigned during this state.