Cisco Cisco Unified Provisioning Manager 8.5 白皮書
© 2011 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
Page 4 of 71
Introduction
It is assumed that the reader has done some evaluation of the product and has looked through the data sheet and
user guides. This guide is not structured or written to aid in purchasing but rather is about what to do with the
product once you receive it.
This document outlines best practices for a successful deployment of Cisco
®
Unified Provisioning Manager (UPM)
in Cisco Unified Communications initial deployment and ongoing operational environments. It documents different
aspects of installation guidelines, server sizing, initial device setup, and best practices for initial setup, ongoing
administration, and maintenance of the product.
This document is not an alternative to the installation guide or the user guide as it does not cover all the features
or all the steps for the operations suggested. It is a supplement to the installation guide and the user guide.
Detailed steps are provided for best practices wherever relevant.
Terms
A variety of terms used within Cisco Unified Provisioning Manager and this document may be new to the reader or
may need to be clarified in the context of Cisco Unified Provisioning Manager (Table 1).
Table 1.
Terms Related to Cisco Unified Provisioning Manager
Term
Definition
Attributes
Option settings. These may have true/false, text, template, or keyword settings.
Admins
Admins are those with authorization to perform various tasks in Cisco Unified Provisioning Manager. There are
global admins and domain admins.
global admins and domain admins.
Communications Manager
Cisco Unified Communications Manager (UCM), formerly Cisco Unified CallManager.
Provisioning Manager or UPM
Refers to the Cisco Unified Provisioning Manager application.
Domain
A logical partition to subdivide a shared environment to create separate local administrative partitions.
Domain Admin
An administrator that has provisioning access to one or more domains. A domain admin generally will not have
higher-level access to set up infrastructure devices or the overall Cisco Unified Provisioning Manager system.
higher-level access to set up infrastructure devices or the overall Cisco Unified Provisioning Manager system.
Domain Sync
Domain synchronization.
MAC or MACD
Moves, adds, changes, or deletes.
PMAdmin
Top-level administrator with access to all system resources. Typically the PMAdmin sets up the system and
delegates management tasks to domain admins.
delegates management tasks to domain admins.
Service Area
A logical partition to subdivide a shared environment within a domain.
Subscriber
An entity that uses IP telephony services provided by the Cisco Unified Communications System.
Sync
Import configuration information from Cisco Unified Communications devices. There are three types of sync:
infrastructure sync, subscriber sync, and domain sync.
infrastructure sync, subscriber sync, and domain sync.
Users
Also referred to as admins.
What Is Cisco Unified Provisioning Manager?
Cisco Unified Provisioning Manager is a business-process-oriented provisioning tool that utilizes management
domains, rules, and policy to control provisioning of subscriber services and network infrastructure.
How Does It Differ from Other Provisioning Applications?
Provisioning is done by ordering services or ordering service changes rather than by modifying individual
attributes on individual applications. Every change to the infrastructure or subscriber services is done by
submitting an order, and all orders are tracked to provide an audit trail. Orders can be submitted through the
provisioning GUIs or through templates, batch files, and APIs.