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3. a. Details of CME/IOS version mapping can be found at http://www.cisco.com/en/US/docs/voice_ip_comm/cucme/requirements/guide/33matrix.htm.
b. CIM (WIM/EIM) is not supported with Cisco Unified Communications Manager Express (Unified CME).
c. Only SCCP Phones are supported as Agent Phones with Unified CME. Refer to "Cisco Unified IP Phone Support" section from the respective Cisco Unified CME
Supported Firmware, Platforms, Memory, and Voice Products web page. For example, for Cisco Unified CME 7.1, go to: http://www.cisco.com/en/US/docs/
voice_ip_comm/cucme/requirements/guide/cme71spc.htm, and scroll down to view the "Cisco Unified IP Phone Support" table.
4. CRS 5.0 should have a 72GB HD and 2GB RAM minimum.
5. The hardware is compatible with OS 2003.1.2a and higher.
6. DL380-G5 requires OS 2000.4.5 or OS 2003.1.2a.
7. Compatible with Cisco TelePresence Manager.
8. For supported Cisco IP Communicator (SCCP) versions, refer to the Cisco IP Communicator Compatibility with Cisco Unified CM Release table at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351.
9. Please check the latest Release Notes for Cisco Unified CCX and Cisco Unified IP IVR for known limitations.
10. Only Standard Protection mode is supported.
11. All associated SRs are supported with the compatible versions of WFM and QM.
12. a. For supported Citrix and MTS versions refer to the Cisco Agent Desktop Version Compatibility Matrix at:
http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_implementation_design_guides_list.html.
b. CAD/CSD/CDA is not supported in 64-bit versions of the client operating system.
13. The computer on which you install the Cisco CRS Historical Reports client must be running the following software: Microsoft Internet Explorer version 6.0 or higher,
voice_ip_comm/cucme/requirements/guide/cme71spc.htm, and scroll down to view the "Cisco Unified IP Phone Support" table.
4. CRS 5.0 should have a 72GB HD and 2GB RAM minimum.
5. The hardware is compatible with OS 2003.1.2a and higher.
6. DL380-G5 requires OS 2000.4.5 or OS 2003.1.2a.
7. Compatible with Cisco TelePresence Manager.
8. For supported Cisco IP Communicator (SCCP) versions, refer to the Cisco IP Communicator Compatibility with Cisco Unified CM Release table at
http://www.cisco.com/en/US/docs/voice_ip_comm/cucm/compat/ccmcompmatr.html#wp45351.
9. Please check the latest Release Notes for Cisco Unified CCX and Cisco Unified IP IVR for known limitations.
10. Only Standard Protection mode is supported.
11. All associated SRs are supported with the compatible versions of WFM and QM.
12. a. For supported Citrix and MTS versions refer to the Cisco Agent Desktop Version Compatibility Matrix at:
http://www.cisco.com/en/US/products/sw/custcosw/ps427/products_implementation_design_guides_list.html.
b. CAD/CSD/CDA is not supported in 64-bit versions of the client operating system.
13. The computer on which you install the Cisco CRS Historical Reports client must be running the following software: Microsoft Internet Explorer version 6.0 or higher,
Microsoft Data Access Component (MDAC) version 2.7 or higher and Microsoft Windows 2000 Service Pack 2 or higher (if the computer is running Microsoft Windows
2000).
14. A CAD instance cannot support more than one localized language. All agents and supervisors must use the same language; there cannot be some agents and
supervisors using one language and other agents and supervisors using another language.
16. You should disable the Internet Explorer pop-up blocker when using Internet Explorer, Version 7.0, with the CRS Application Administration web application. This is
not necessary when using it with CAD or CSD.
17. Install Cisco IP Communicator on the same system on which CAD and CSD Clients are installed.