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SurfControl Web Filter v5.5 
Administrator’s Guide
7
B
ASIC
 C
ONFIGURATION
Basic Service Settings
2
By configuring subnets on multiple Web Filter servers, you ensure the subnets are only monitored on one 
server in your network environment. You need to specifically identify subnets you do not want to monitor 
on one Web Filter server, and define one or more subnets you do want to monitor on each subsequent 
Web Filter server. This allows you to divide the volume load of network traffic across your servers, making 
them more efficient. To configure your subnets on multiple Web Filter servers:
1
Identify the subnets you do not want to monitor.
2
On the first Web Filter server, click the Subnet tab, and click Add.
3
Enter the IP address of the subnet in the IP Address text box.
4
Enter the subnet mask in the Mask text box.
5
Click OK
6
Repeat steps 1 to 5 for other subnets you do not want to monitor.
7
Select Do not Monitor traffic to or from these subnets.
8
For each subsequent Web Filter server, you should identify a specific subnet that you do want to 
monitor. To do this, identify subnets you do want to monitor, and follow steps 2 to 5.
9
Select Only Monitor traffic to or from these subnets.
Ignore Subnets
The internal subnets detected during the initial running of the Configuration Wizard are listed in the Ignore 
Subnets
 section of the Subnets tab. You also have the following options:
Add a new subnet.
Remove a subnet.
Edit the IP address or subnet mask for an existing subnet.
E-mail Notifications
When running the Configuration Wizard during installation, you were asked to give the following e-mail 
setup information:
E-mail Server
Recipient Address
From Address
You were also asked to select the types of messages that the System Administrator should receive alerts 
about:
Service running status changes – If the Web Filter or Scheduler service is stopped or started.
Internet Threat Database license reminders – A reminder will be sent when a subscription to the 
Internet Threat Database is due for renewal. A reminder will be sent a month from expiry, then a week 
from expiry, and a day from expiry. Once a subscription has expired a reminder will be sent every 24 
hours.
Scheduled task failures – If any scheduled task fails to run successfully.