Cisco Cisco Computer Telephony Integration Option 8.5 参考指南

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页码 276
   
5-24
CTI Server Message Reference Guide (Protocol Version 14) for Cisco Unified ICM/Contact Center Enterprise & Hosted
Release 8.0(1)
Chapter 5      Application Level Interfaces
Client Events Service
SkillGroupID
The Unified ICM 
SkillGroupID of the agent 
SkillGroup the call is 
attributed to. May contain the 
special value NULL_SKILL_ 
GROUP (
) when not 
applicable or not available.
UINT
4
SkillGroupPriority
The priority of the skill group, 
or 0 when skill group priority 
is not applicable or not 
available.
USHORT
2
NumParties
The number of active 
connections associated with 
this conference call, up to a 
maximum of 16 (
This value also indicates the 
number of ConnectedParty 
CallID, ConnectedParty 
DeviceIDType, and 
ConnectedPartyDeviceID 
floating fields in the floating 
part of the message.
USHORT
2
SecondaryDevice 
IDType
The type of device ID in the 
SecondaryDeviceID floating 
field (
).
USHORT
2
SecondaryCallID
The Call ID value assigned to 
the secondary call by the 
peripheral or Unified ICM.
UINT
4
ControllerDeviceType
The type of device ID in the 
ControllerDeviceID floating 
field (
).
USHORT
2
AddedPartyDeviceType
The type of device ID in the 
AddedPartyDeviceID floating 
field (
).
USHORT
2
LocalConnectionState
The state of the local end of the 
connection (
USHORT
2
EventCause
A reason for the occurrence of 
the event (
USHORT
2
Floating Part
Field Name
Value
Data Type
Max. 
Size
PrimaryDeviceID 
The device ID of the device 
associated with the primary 
call connection.
STRING
64
Table 5-13
CALL_CONFERENCED_EVENT Message Format (continued)