Cisco Cisco IP Contact Center Release 4.6.1 发行公告

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In the Protocols drop-down list, select the data transmission convention to use for
the media file contents. You can select:

HTTP: (Hypertext Transfer Protocol, the default)

RSTP: (streaming)

file:

other

4. If you selected Data in Step 3:

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In the Data field, enter a string (or a formula that evaluates to a string) to be played
by the VRU.

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In the Data type drop-down list, select the type of data to be played: Type of data to
be played by the VRU. Valid options are:

Number - Numeric

Char - Character

Etime - Elapsed timeTOD - Time of day (12 hr)

TOD - Time of day

24TOD - Time of day (24 hr)

DOW - Day of week

Date - Entire date

Currency - Money units

Text - text

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If in Step b above you selected Etime, TOD, or 24TOD, in the Time format drop-down
list, select the time format. Valid options are:

HHMM (default) - Hours and minutes

HHMMSS - Hours, minutes, and seconds

HHMMAP (TOD format, only) - Hours and minutes, A.M. or P.M.

Note: If the minimum number value equals the maximum number value, this field
is grayed out.

5. Optionally , clear Allow barge-in to not have any digit entry by the caller interrupt the

media playback.

ICM Scripting and Media Routing Guide Cisco ICM/IPCC Enterprise & Hosted Editions Release 7.0(0)