Cisco Cisco Unified Contact Center Enterprise 8.0(1) 發佈版本通知
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Release Notes for Cisco Remote Silent Monitoring Release 1.0(1) April 28, 2008
Open Caveats in This Release
Open Caveats in This Release
This section contains a list of defects that are currently pending in Cisco Remote Silent Monitoring
Release 1.0(1). Defects are listed by component and by identifier.
Release 1.0(1). Defects are listed by component and by identifier.
Tip
If you have an account with Cisco.com, you can use the Bug Toolkit to find caveats of any severity for
any release. Bug Toolkit may also provide a more current listing than is reflected in this document. To
access the Bug Toolkit, log onto
any release. Bug Toolkit may also provide a more current listing than is reflected in this document. To
access the Bug Toolkit, log onto
Troubleshooting
See the Cisco Remote Silent Monitoring Installation and Administration Guide for detailed information
on RSM troubleshooting information, including case scenarios and specific fixes.
on RSM troubleshooting information, including case scenarios and specific fixes.
Table 1
Open Caveats for Cisco Remote Silent Monitoring Release 1.0(1)
ID
Component
Severity
Headline
PhoneSim
3
Active calls are ended when PhoneSim phones
switch Call Managers
switch Call Managers
Other
4
Cannot restart call if agent goes on hold or stops
talking while the caller is listening to conversation
information or monitoring instructions
talking while the caller is listening to conversation
information or monitoring instructions