Cisco Cisco IP Contact Center Release 4.6.1 安装指南
10-3
WebView Installation and Administration Guide for Cisco Enterprise & Hosted Editions, Release 7.0(0)
Chapter 10 WebView Security: Active Directory and Secure Socket Layer
Consequently, in Release 7.0(0), the qualification requirements for a WebView user account change from
Windows NT domain account with an entry in the USER_GROUP table to Active Directory account with
membership in WebView Domain Local Security Group (DLG) within respective Organizational Unit
(OU) for that instance.
Windows NT domain account with an entry in the USER_GROUP table to Active Directory account with
membership in WebView Domain Local Security Group (DLG) within respective Organizational Unit
(OU) for that instance.
Figure 10-1
CiscoICM
Security Group
Facility
Security Group
Instance_A
Security Group
Instance_B
Security Group
Active Directory
Using standard Active Directory tools, the User List Tool, or the ICM Domain Manager tool, the AD
administrator can assign WebView privileges to any AD users by making them members of the WebView
WebView Domain Local Security Group (DLG).
administrator can assign WebView privileges to any AD users by making them members of the WebView
WebView Domain Local Security Group (DLG).
No special privileges are assigned to members of WebView DLG at the facility and ICM root OU's
UserNames
You can login to WebView by entering the username in the following ways:
•
<domain>\<user>
•
<domain>/<user>
•
User Principal Name (user@domain.com)
•
\user (defaults to domain associated with the WebView server machine)
•
/user (defaults to domain associated with the WebView server machine)
•
user (defaults to domain associated with the WebView server machine)