Cisco Cisco Unified Customer Voice Portal 10.5(1) 信息指南
Product End-of-Life Notice
© 2014 Cisco and/or its affiliates. All rights reserved. This document is Cisco Public Information.
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End-of-Sale and End-of-Life Announcement for the
Cisco Unified Customer Voice Portal 9.0(1)
Cisco Unified Customer Voice Portal 9.0(1)
EOL9854
Cisco announces the end-of-sale and end-of-life dates for the Cisco Unified Customer
Voice Portal 9.0(1). The last day to order the affected product(s) is January 19,
2015.Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be available
under the terms and conditions of customers' service contract.
Voice Portal 9.0(1). The last day to order the affected product(s) is January 19,
2015.Customers with active service contracts will continue to receive support from the
Cisco Technical Assistance Center (TAC) as shown in Table 1 of the EoL bulletin.
Table 1 describes the end-of-life milestones, definitions, and dates for the affected
product(s). Table 2 lists the product part numbers affected by this announcement. For
customers with active and paid service and support contracts, support will be available
under the terms and conditions of customers' service contract.
Table 1.
End-of-Life Milestones and Dates for the Cisco Unified Customer Voice Portal 9.0(1)
Milestone
Definition
Date
End-of-Life
Announcement Date
Announcement Date
The date the document that announces the end-of-sale and end-of-life of a product is
distributed to the general public.
distributed to the general public.
July 21, 2014
End-of-Sale Date
The last date to order the product through Cisco point-of-sale mechanisms.
The product is no longer for sale after this date.
The product is no longer for sale after this date.
January 19, 2015
Last Ship Date:
App. SW
App. SW
The last-possible ship date that can be requested of Cisco and/or its contract
manufacturers. Actual ship date is dependent on lead time.
manufacturers. Actual ship date is dependent on lead time.
April 19, 2015
End of SW Maintenance
Releases Date:
App. SW
Releases Date:
App. SW
The last date that Cisco Engineering may release any final software maintenance
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
releases or bug fixes. After this date, Cisco Engineering will no longer develop, repair,
maintain, or test the product software.
January 19, 2016
End of New Service
Attachment Date:
App. SW
Attachment Date:
App. SW
For equipment and software that is not covered by a service-and-support contract, this
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
is the last date to order a new service-and-support contract or add the equipment
and/or software to an existing service-and-support contract.
January 19, 2016
End of Service Contract
Renewal Date:
App. SW
Renewal Date:
App. SW
The last date to extend or renew a service contract for the product.
April 16, 2017
Last Date of Support:
App. SW
App. SW
The last date to receive applicable service and support for the product as entitled by
active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
active service contracts or by warranty terms and conditions. After this date, all
support services for the product are unavailable, and the product becomes obsolete.
January 31, 2018
HW = Hardware
OS SW = Operating System Software
App. SW = Application Software