Cisco Cisco Unified Contact Center Management Portal 11.0(1) 发行公告
Cisco Unified ICM/Unified CC Enterprise & Hosted Editions, Release 7.2(x)
Rev. 1.30
Hardware and System Software Specification
3BServer Hardware Configuration Guidelines
©2010 Cisco Systems, Inc.
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unless otherwise specified. Components where Serial or Parallel ATA drive use is acceptable are explicitly identified in the
applicable node’s hardware specifications.
applicable node’s hardware specifications.
Required controllers:
• SCSI/SAS
o
Ultra160/3 (minimum)
o
Ultra320 (recommended)
o
SAS 3.0Gb/s (highly recommended)
• ATA
o
Serial (recommended)
o
Parallel
Disk Speed:
• SCSI/SAS
o
3.5” Form Factor
15,000 RPM for Cisco Unified ICM and Unified CC Loggers, Historical Data Servers and other database
servers
10,000 RPM (minimum) for all other nodes
o
2.5” Form Factor
15,000 RPM preferred for database servers (if available)
10,000 RPM (standard) for all other nodes
• ATA
o
7,200 RPM
Configuration guidelines:
• A dedicated on-board or add-in RAID controller must be used with a minimum of 128 MB of battery backed
cache.
• Increasing the number of physical drives increases the overall fault tolerance of the disk array.
• Use multi-channel controllers connected to discrete drive bays or backplanes.
• Use multi-channel controllers connected to discrete drive bays or backplanes.
Note:
Multiple controller channels can be of significant advantage when there are multiple drive bays and backplane
connections. Each channel of the controller can connect to a separate backplane connection, and arrays split
between the channels and backplanes can take advantage of the increased throughput as well as increased
resiliency.
connections. Each channel of the controller can connect to a separate backplane connection, and arrays split
between the channels and backplanes can take advantage of the increased throughput as well as increased
resiliency.
• Two channels per external storage enclosure.
• Multiple external storage enclosures are desirable (when needed) for increased performance and fault tolerance.
• External storage enclosures with dedicated RAID controllers are supported with MCS server systems.
• Multiple external storage enclosures are desirable (when needed) for increased performance and fault tolerance.
• External storage enclosures with dedicated RAID controllers are supported with MCS server systems.
Supported configurations:
• Fibre Channel is supported only in a point-to-point topology deployment.
• Dedicated on-board or add-in RAID controllers are required to use any of the RAID levels supported.
• RAID 1 (Mirroring and Duplexing) – This is the minimum RAID level for all critical Unified ICM and Unified
• Dedicated on-board or add-in RAID controllers are required to use any of the RAID levels supported.
• RAID 1 (Mirroring and Duplexing) – This is the minimum RAID level for all critical Unified ICM and Unified
typically used for boot drives on all servers to prevent loss of data and down time in the event of a disk failure.
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Serial Attached SCSI. This is a new SCSI interface and is applicable to all SCSI requirements found in this document.