Cisco Cisco Computer Telephony Integration Option 9.0 开发者指南

ActiveConnection 
DeviceID 

The device ID of the device 
associated with the active 
connection.

STRING

64

DialedNumber 

The number to be dialed to establish 
the new call.

STRING

40

AgentInstrument 
(optional)

The ACD instrument number of the 
instrument that should initiate the 
new call. This field may be required 
for some peripheral types.

STRING

64

UserToUserInfo 
(optional)

The ISDN user-to-user information 
element that should be used in place 
of the corresponding data from the 
active call.

UNSPEC

131

CallVariable1 
(optional)

Call-related variable data that should 
be used in place of the  corresponding 
variable from the active call. 

STRING

40

…

…

…

…

CallVariable10 
(optional)

Call-related variable data that should 
be used in place of the corresponding 
variable from the active call.

STRING

40

CallWrapupData 
(optional)

Call-related wrapup data that should 
be used in place of the corresponding 
data from the active call.

STRING

40

NamedVariable 
(optional)

Call-related variable data that has a 
variable name defined in the ICM 
database. There may be an arbitrary 
number of Named Variable and 
NamedArray fields in the message, 
subject to a combined total limit of 
2000 bytes. See 

 for the 

format of this field.

NAMEDV
AR

251

NamedArray 
(optional)

Call-related variable data that has an 
array variable name defined in the 
ICM database. There may be an 
arbitrary number of Named Variable 
and NamedArray fields in the 
message, subject to a combined total 
limit of 2000 bytes. See 

 for 

the format of this field.

NAMEDA
RRAY

252

FacilityCode 
(optional)

A trunk access code, split extension, 
or other data needed to access the 
chosen facility.

STRING

40

Authorization 
Code (optional)

An authorization code needed to 
access the resources required to 
initiate the call.

STRING

40