Cisco Cisco E-Mail Manager Unity Integration Option 技术参考
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Cisco ICM/IP Contact Center Enterprise Edition Database Schema Handbook, Release 6.0(0)
Chapter 2 Table Details
Galaxy_Trunk_IGroup Table
Galaxy_Trunk_IGroup Table
Central database only.
This table applies to Rockwell Galaxy ACDs only. Each row provides information about a trunk
information group configured on a Galaxy ACD.
information group configured on a Galaxy ACD.
Table 2-173 Galaxy_Trunk_IGroup Table Constraints
Constraint
Field Name(s)
PK
DateTime
IGroupID
PeripheralID
TimeZone
IGroupID
PeripheralID
TimeZone
AK-1
RecoveryKey
FK
PeripheralID
TrunkGroupID
TrunkGroupID
Table 2-174 Galaxy_Trunk_IGroup Table
Field Name
Description
Data Type
Keys and
Null Option
Null Option
AllTrunksBusyTime
Total time, in seconds, that all trunks in the
I-group were busy.
I-group were busy.
DBINT
NOT NULL
CallsAbandoned
Number of external calls on this trunk group that
were lost before being answered.
were lost before being answered.
DBSMALLINT
NOT NULL
CallsHandled
Number of external calls on this trunk group that
were answered.
were answered.
DBSMALLINT
NOT NULL
CallsHeld
Number of external calls that exceed a specified
system threshold before being answered or
abandoned.
system threshold before being answered or
abandoned.
DBSMALLINT
NOT NULL
DateTime
The Central Controller date and time at the
beginning of the reporting interval.
beginning of the reporting interval.
DBDATETIME
PK
NOT NULL
GateAssignment
The Galaxy identifier of the gate to which the
I-group is assigned.
I-group is assigned.
DBTINYINT
NOT NULL
GateValid
Indicates whether all trunks in the I-group
remained assigned to the gate for the entire
reporting interval.
remained assigned to the gate for the entire
reporting interval.
DBTINYINT
NOT NULL
IGroupID
The Galaxy identifier for the trunk I-group.
DBSMALLINT
PK
NOT NULL
InODCallsAbandoned
Number of overflow/diversion-in calls accepted
on tie-lines in this group, but lost before being
answered.
on tie-lines in this group, but lost before being
answered.
DBSMALLINT
NOT NULL
InODCallsHandled
Number of overflow/diversion-in calls accepted
on tie-lines in this group and eventually answered.
on tie-lines in this group and eventually answered.
DBSMALLINT
NOT NULL