Samsung 31,5" LED-TV Monitor TE310 用户手册

Other Information

Issues

Solutions and Explanations

Sound Quality

 

• First of all, please perform the Sound Test to confirm that your TV audio is properly 

operating. (go to 

MENU

 - 

Support

 - 

Self Diagnosis

 - 

Sound Test

)

 

• If the audio is ok, the sound problem may be caused by the source or signal.

There is no sound or the 
sound is too low at maximum 
volume.

 

• Please check the volume of the device (Cable/Sat Box, DVD, Blu-ray etc) 

connected to your TV.

The picture is good but there 
is no sound.

 

• Set the 

Speaker Select

 option to 

TV Speaker

 in the sound menu.

 

• If you are using an external device, make sure the audio cables are connected to 

the correct audio input jacks on the TV.

 

• If you are using an external device, check the device’s audio output option (ex. 

you may need to change your cable box’s audio option to HDMI when you have a 
HDMI connected to your TV).

 

• If you are using a DVI to HDMI cable, a separate audio cable is required.

 

• Reboot the connected device by reconnecting the device’s power cable.

The speakers are making an 
inappropriate noise.

 

• Check the cable connections. Make sure a video cable is not connected to an 

audio input.

 

• For aerial or cable connections, check the signal strength. Low signal level may 

cause sound distortion.

No Picture, No Video
The TV will not turn on.

 

• Make sure the AC power cord is securely plugged in to the wall outlet and the TV.

 

• Make sure the wall outlet is working.

 

• Try pressing the 

POWER

 button on the TV to make sure the problem is not the 

remote. If the TV turns on, refer to “The remote control does not work” below.

The TV turns off automatically.

 

• Ensure the 

Sleep Timer

 is set to 

Off

 in the 

Time

 menu.

 

• If your PC is connected to the TV, check your PC power settings.

 

• Make sure the AC power cord is plugged in securely to the wall outlet and the TV.

 

• When watching TV from an aerial or cable connection, the TV will turn off after 10 

~ 15 minutes if there is no signal.

There is no picture/video.

 

• Check cable connections (remove and reconnect all cables connected to the TV 

and external devices).

 

• Set your external device’s (Cable/Set top Box, DVD, Blu-ray etc) video outputs to 

match the connections to the TV input. For example, if an external device’s output 
is HDMI, it should be connected to an HDMI input on the TV.

 

• Make sure your connected devices are powered on.

 

• Be sure to select the TV’s correct source by pressing the 

SOURCE

 button on the 

remote control.

 

• Reboot the connected device by reconnecting the device’s power cable.

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English - 71