Samsung T22C310LB 用户手册

If the TV seems to have a problem, first review this list of possible problems and solutions. Also review the 
Troubleshooting section in the e-Manual. If none of the troubleshooting tips apply, visit “www.samsung.com,” 
and then click on Support.

Issues

Solutions and Explanations

The TV won’t turn on.

•  Make sure the AC power cord is securely plugged in to the wall outlet and the TV.
•  Make sure the wall outlet is working.
•  Try pressing the 

POWERP

 button on the TV to make sure the problem is not the 

remote. If the TV turns on, refer to “Remote control does not work” below.

The TV turns off automatically.

•  Ensure the Sleep Timer is set to Off in the System menu.
•  If your PC is connected to the TV, check your PC power settings.
•  Make sure the AC power cord is plugged in securely to the wall outlet and the TV.
•  When watching TV from an antenna or cable connection, the TV will turn off after 15 - 

60 minutes if there is no signal. If you don't want TV to turn off, please do the following 
steps: System > Eco Solution > No Signal Power Off > Off.

There is no picture/video.

•  Check the cable connections. Remove and reconnect all cables connected to the TV 

and external devices.

•  Set the video outputs of your external devices (Cable/Sat Box, DVD, Blu-ray etc) to 

match the TV input connections. For example, if an external device’s output is HDMI, it 
should be connected to an HDMI input on the TV.

•  Make sure your connected devices are powered on.
•  Be sure to select the correct input source by pressing the 

SOURCE

 button on the 

remote control.

•  Reboot the connected device by unplugging and then reconnecting the device’s power 

cable.

The remote control does not work.

•  Replace the remote control batteries. Make sure the batteries are installed with their 

poles (+/–) in the correct direction.

•  Clean the sensor’s transmission window on the remote.
•  Try pointing the remote directly at the TV from 1.5~1.8m away.

The cable/set top box remote 
control doesn’t turn the TV on or off, 
or adjust the volume.

•  Program the Cable/Set remote control to operate the TV. Refer to the Cable/Set user 

manual for the SAMSUNG TV code.

 

✎

Some functions and pictures shown in this manual are available on specific models only.

 

✎

To keep your TV in optimum condition, upgrade to the latest firmware on the Samsung web site by USB 
(www. samsung.com 

→ Support → Downloads).

[TC310-ZD]BN68-04796H-01L02.indb   17

2013-04-19   �� 4:02:10