Samsung SM-T700 用户手册

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页码 204
Troubleshooting
201
Your device is hot to the touch
When you use apps that require more power or use apps on your device for an extended 
period of time, your device may feel hot to the touch. This is normal and should not affect 
your device’s lifespan or performance. If the device overheats or feels hot for a prolonged 
period, do not use it for a while. If the device continues to overheat, contact a Samsung 
Service Centre.
Error messages appear when launching the camera
Your device must have sufficient available memory and battery power to operate the camera 
app. If you receive error messages when launching the camera, try the following:
•  Charge the battery or replace it with a battery that is fully charged.
•  Free some memory by transferring files to a computer or deleting files from your device.
•  Restart the device. If you are still having trouble with the camera app after trying these 
tips, contact a Samsung Service Centre.
Photo quality is poorer than the preview
•  The quality of your photos may vary, depending on the surroundings and the 
photography techniques you use.
•  If you take photos in dark areas, at night, or indoors, image noise may occur or images 
may be out of focus.
Error messages appear when opening multimedia files
If you receive error messages or multimedia files do not play when you open them on your 
device, try the following:
•  Free some memory by transferring files to a computer or deleting files from your device.
•  Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is 
DRM-protected, ensure that you have the appropriate licence or key to play the file.
•  Ensure that the file formats are supported by the device. If a file format is not supported, 
such as DivX or AC3, install an app that supports it. To confirm the file formats that your 
device supports, visit 
.