Alcatel-Lucent speedtouch 546 用户手册
Chapter 5
Internet Connection Troubleshooting
E-DOC-CTC-20050429-0043 v1.0
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5.3 Web Diagnostics
Connectivity check
How to do a simple connectivity check on the web pages, is described in
If the test is successful, you will get a list of green check marks in the test results.
Otherwise a red cross will help you to diagnose the problem.
Otherwise a red cross will help you to diagnose the problem.
Test result
Explanation
Your DSL line is not synchronised.
Check if your telephone line is correctly
connected to your SpeedTouch™.
connected to your SpeedTouch™.
Check the DSL LED, as described in
.
No ATM activity detected on your DSL line.
No Ethernet activity.
In case you are connected through a protocol other
than PPPoE, this check is not applicable; the result
will always be ‘No Ethernet activity’.
In case you are connected through a protocol other
than PPPoE, this check is not applicable; the result
will always be ‘No Ethernet activity’.
Authentication failed: check your user name
and password. The user name is in most cases
in the form of username@ISP.
and password. The user name is in most cases
in the form of username@ISP.
Your connection is disconnected.
Could not bring up link.
No IP
No IP address or no DNS server has been configured.
During IP address negotiation, there was an IPCP
error or a DHCP error.
During IP address negotiation, there was an IPCP
error or a DHCP error.
No Internet
This test sends 1 ping to each address of a
configured list of IP addresses. The test succeeds if
all addresses can be reached. If your primary and
secondary DNS server are part of the list, reaching
one of both is enough.
configured list of IP addresses. The test succeeds if
all addresses can be reached. If your primary and
secondary DNS server are part of the list, reaching
one of both is enough.
No DNS
If this step fails, it may be because the DNS service
provided by your ISP has a problem.
provided by your ISP has a problem.