arts-pdf split pro 2.0 用户手册

 

 

 

Before contacting ARTS PDF please read the complete Troubleshooting section as the 
answer to your problem may be found in the FAQs or on the ARTS PDF Forum.  To 

contact ARTS PDF Technical Support, submit your query using the support contact form 
found on our website: 

. The information 

below will help us assist you with the problem you are experiencing.   
 

a.  The exact version of ARTS PDF Split Pro™ you are using (this is located by 

running ARTS PDF Split Pro, and then clicking About > Product Info). Please also 
specify whether you are using a demo or full registered version.  

b.  Whether or not you purchased Maintenance with ARTS PDF Split Pro™. If you did 

purchase Maintenance, please supply your ARTS PDF Split Pro™ serial number.  

c.  The amount of free disk space remaining.  
d.  The CPU speed and amount of RAM for the system on which ARTS PDF Split Pro™ 

is running (e.g. Pentium 233 MMX, 32MB RAM). 

e.  Any other programs that are running at the time of the error (e.g. Outlook, 

Internet Explorer, etc).  

f.  All error messages that were displayed when the error occurred.  
g.  The exact series of steps that led to the error.   

h.  Whether this error occurs on every PDF document or one specific file. 
i.  What program was used to create the PDF documents? E.g. Acrobat Distiller, 

Crystal Reports, Zeon PDF Driver, etc. 

 

 
 

If you have ideas and suggestions on how we could improve ARTS 
PDF Split Pro™, we would love to hear your thoughts. Please send 

them to 

 

Acrobat and Exchange are registered trademarks of Adobe 
Systems Incorporated. ARTS PDF Split Pro™ is Copyright © 2005 

ARTS PDF. 
 

 
 

 

 

  Page 58 of 58