HP color laserjet 1600 series 服务手册

For Windows XP (Classic view):

In the Windows system tray, click Start, and then click Printers and Faxes.

Right-click the device icon.

Click Properties, or click Printing Preferences.

Change the settings, and click OK.

Use the checklist and print-quality issues charts in this section to solve print-quality problems.

General print-quality problems can be solved by using the following checklist:

1.

Make sure that the paper or print media that you are using meets specifications. Generally,
smoother paper provides better results.

2.

If you are using a special print media such as labels, transparencies, glossy, or letterhead,
ensure that you have printed by type.

3.

Print a Configuration page and Supplies Status page at the device.

●

Check the Supplies Status page to see if any supplies are low or empty. No information is
provided for non-HP print cartridges.

●

If the pages do not print correctly, the problem is with the hardware.

4.

Print a Demo page from the HP Toolbox. If the page prints, the problem is with the printer driver.

5.

Try printing from a different program. If the page prints correctly, the problem is with the
program from which you were printing.

6.

Restart the computer and the device and try printing again. If the problem is not resolved,
choose one of these options:

●

If the problem is affecting all printed pages, see 

.

●

If the problem is affecting only pages printed in color, see 

.

The following sections contains information about paper handling issues.

Use the following procedure to troubleshoot and resolve wrong size or type media problems.

Make sure that the software program is selecting the correct media size or type.

Make sure that the printer driver for the software program is correctly installed, configured, and
capable of requesting the desired media size and type.

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Chapter 6   Troubleshooting

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